Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) Puerto Morelos | Puerto Morelos ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

“The hotel is perfectly situated just a quick drive from Cancun airport and right on the beach, making it an easy getaway for fun and relaxation.”view full review

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“Amazing resort experience with exceptional activities and dining options!” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) guests are invited to a full breakfast served for free.

There are no cribs provided in a room.

Pets are not allowed.

Number of floors:4

Number of rooms:839

Former name

royalton riviera cancun resort & spa (adults only)

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Junior Suite

Max:

5 persons

560 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Luxury Junior Suite

Max:

3 persons

560 sq. feet

Bed options:

2 King Size Beds

Pool view

Shower

Private pool

room details

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Luxury Suite

Max:

4 persons

595 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puerto Morelos 7.1 mi

Airports

Cancun (CUN) 10.2 mi

Isla Mujeres (ISJ) 27.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Experience

During my recent stay, I was pleasantly surprised by the really good dining options. The a la carte restaurants had a wonderful variety of cuisines, and I particularly enjoyed the steakhouse, Hunter. The cuts of meat were perfectly cooked and the service from Noe and Rene was great. My kids also loved every meal, especially at the Zen sushi restaurant. It truly exceeded my expectations!

Patricia1985. USA, 2024-08-15Read full review on

Amazing Kids Club

My daughter absolutely adored the kids club during our stay! The variety of activities offered kept her entertained every day, allowing us parents to relax. The staff did a fantastic job interacting with the children, and I loved how they organized fun games and events. This was definitely a highlight of our trip.

PaulSmith99. Canada, 2024-09-22Read full review on

Luxurious Spa Experience

I had the opportunity to utilize the Diamond Club's complimentary hydrotherapy services at the spa, which was a wonderful experience. The facilities were clean and relaxing, offering a tranquil environment to unwind. The massages on the beach were an excellent alternative, providing quality relaxation at a fraction of the cost compared to typical spa treatments.

DonaldW2012. Australia, 2024-10-30Read full review on

Comfortable Accommodations

Our stay was made more comfortable by the spacious and clean presidential suite we reserved. I loved the outdoor soaking tub with a stunning view of the ocean, providing a perfect spot for relaxation. The housekeeping staff maintained the cleanliness daily, ensuring we had fresh sheets and towels, which added to the overall comfort.

SuzanneLovesTravel. United Kingdom, 2024-11-05Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop

Sports & Fitness

Fitness center
Wind surfing
Snorkeling
Tennis court
Golf course
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

Map view

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, CP 77500

City landmarks

Bahia Petempich Beach

1.7 mi

Petempich Bay

2.3 mi

Unnamed Road

The Kay Club

2.4 mi

Moon Palace

2.9 mi

Puerto Morelos National Marine Park

3.0 mi

Moon Palace Golf Club

3.0 mi

Spa Center

Spa

3.0 mi

Carr. Cancun - Tulum

Piston Pueblo

3.3 mi

Restaurants

Armadillo

500 ft

Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Reviews from guests about their experience.

68%

loved their spa retreat and can’t wait to return.

Great kids club

Nice pool area

Misleading room view

Uncomfortable sofa bed

6.8/10

Nice

Rooms

6.8

Location

8.2

Service

6.8

Dining

6.4

Penelope

United Kingdom, February 2025

6.6/10

Our experience at the resort had its ups and downs. While the kids club and pools were fantastic, the check-in fiasco and misleading room view left us frustrated. Although we enjoyed some aspects of our stay, the lack of attention to room quality and service made it less enjoyable than it could have been.

Rooms

5.0

We had an ocean view suite, but it felt more like a pool view room, blocked by trees. The sofa bed was uncomfortable and needed urgent attention.

Service

6.0

Service varied; while some staff were helpful, our check-in was disorganized and took far too long, causing us unnecessary stress.

Location

8.0

The location is great, just a stone's throw from the beach, but we had issues with available views from our room.

Dining

7.0

The dining options were decent overall, but certain meals were subpar and lacked freshness, particularly during dinner.

Facilities

7.0

The facilities are nice, especially the pools and kids club, but there’s a need for maintenance on some areas like the slides.

Great kids club

Misleading room view

Leo

United Kingdom, December 2024

8.0/10

We had a wonderful stay at this resort, enjoying its family-friendly atmosphere and excellent dining options. The swim-out pool was a unique experience, providing easy access right from our room. However, we noticed a swampy smell in some outdoor areas and the buffet dining became repetitive over time. Overall, it felt like great value for the price.

Rooms

9.0

The room was clean, comfortable, and had a nice view with a swim-out pool access. We loved having a Jacuzzi bathtub and twin rain showers.

Service

9.0

The staff was always ready to help, from our butlers who guided us to activities, to the friendly waiters serving drinks by the pool.

Location

8.0

The resort's location was convenient, with easy access to both the beach and various dining options. It felt lively with plenty of activities near the pool.

Dining

7.0

Dining at the resort was varied, with fresh and plentiful options; however, the buffet often had cold dishes and became repetitive after a couple of weeks.

Facilities

7.0

The facilities were well-maintained with ample pool towels available. However, we found some areas had a noticeable odor.

Holly

United Kingdom, November 2024

5.8/10

My stay at the resort was a mixed bag. While the beach and pool amenities were quite nice, the overall experience was marred by understaffing and inconsistent service. It felt overpriced for what we received, especially when dining reservations were a hassle and the food options weren't impressive. I appreciate the efforts in maintaining the outdoor areas, but the management needs to address some significant operational issues.

Rooms

6.0

The rooms were decent but showed signs of wear and tear; they lacked the cleanliness and freshness we expected.

Service

5.0

Service was lacking; there seemed to be too few staff members for the number of guests, leading to long waits and unresolved issues.

Location

9.0

The resort was located right on the beach, which was a big plus for relaxation and fun activities.

Dining

5.0

The dining experience left much to be desired; food was often cold and getting reservations was a challenge.

Facilities

7.0

Facilities like the pools and beach area were nice and well-kept, which added some enjoyment to our stay.

Nice beach area

Understaffed

Naomi

United Kingdom, November 2024

5.0/10

I had a pretty disappointing experience at this hotel. While the staff was hard-working and tried their best, the overall cleanliness and maintenance left a lot to be desired. The dining options were limited, and I left feeling sick, which is never a good sign. The beach also didn't meet expectations, being cluttered with seaweed and not very inviting, making it tough to enjoy my stay.

Rooms

5.0

The room was supposed to have an ocean view, but I ended up with an obstructed one. Although they switched me to a room with a better view, it still had an unpleasant smell and wasn't as clean as it should've been.

Service

6.0

The staff did make an effort to help, but I often felt like they were limited in what they could do, especially when it came to making reservations.

Location

7.0

The hotel's location is quite convenient, being close to the airport, but the beach area was disappointing and not well-maintained.

Dining

5.0

Dining was quite a letdown. The food quality was poor, and I struggled to find variety during my stay.

Facilities

5.0

The facilities weren’t kept clean, particularly the pools, which had insects and looked uninviting.

Molly

United Kingdom, September 2024

9.2/10

The resort is a beautiful and spacious getaway with a lovely beach and tons of dining options. The rooms were very clean and comfortable, making our stay enjoyable. The service was impeccable, with attentive staff always ready to help. On the downside, we faced some issues with the rooftop pool's cleanliness and the beach was a bit overrun with seaweed during our visit. Despite these minor issues, our overall experience was fantastic, and we have wonderful memories.

Rooms

9.0

Our room was clean, spacious, and offered a rooftop jacuzzi, which was a nice touch. It was always well-kept, contributing to a relaxing atmosphere.

Service

10.0

The service from the staff, including our butler, was outstanding. They frequently checked on us and catered to our requests promptly.

Location

9.0

The resort is in a convenient location, close to the beach and accessible to various amenities, making it perfect for relaxation.

Dining

10.0

Dining was one of the highlights, with a vast selection at the buffet and great a la carte options. The food quality exceeded our expectations.