What is the check-in and check-out policy at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only), Puerto Morelos
239US$
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Key details
About the Hotel
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
CP 77500,
Quintana Roo
- Close to Bahia Petempich Beach
Nice
6.9
6.8
3.2
2.7
Loved by guests
"Our room with the swim up pool was perfect for our 4 month old."
"We also read a lot of reviews about staff upselling items which we didn't find was the case at all in the hideaway."
"The buffet is great! One of the best buffet."
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) is a 5-star resort offering an adults-only escape with stylish accommodations, a casino, and a variety of amenities. Guests can enjoy multiple dining options, a
Rooms & Amenities
Rooms at Royalton Riviera Cancun feature modern amenities, including private balconies,
Dining Options
The resort offers
Leisure & Services
Leisure facilities include
Location & Transportation
Royalton Riviera Cancun is located just
“This adults-only beachfront hotel is serious about leisure. The resort distinguishes itself with exclusive Diamond Club services, including butler attention, and ensures sports enthusiasts never miss a major game. I'm particularly impressed by the dedication to wellness here, from the fitness center to the tranquil spa.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Suite Ocean View Terrace Jacuzzi
2 persons
55 m²
2 King Size Beds
Shower
Coffee machine
room details
Luxury Family Suite Ocean View Diamond Club
2 persons
52 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Luxury Presidential Two Bedroom Suite Ocean View
2 persons
169 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool
2 persons
117 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Tennis court
- Golf course
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Royalton Riviera Cancun, a tantalizing array of dining options awaits, blending local flavors with international cuisines for a delightful culinary exploration. From lively buffets to intimate a la carte experiences, guests can indulge in diverse dishes while enjoying inviting atmospheres that enhance every meal.
Gourmet Marché | International Buffet
International buffet
Ambiance
Family-friendly modern setting
Key Offerings
A wide selection of local and international dishes, including fresh fruit juices and healthy options, perfect for all meal times.
Reservation
No
Open for breakfast, lunch, and dinner
Zen | Japanese Cuisine
Japanese
Ambiance
Family-friendly modern atmosphere
Key Offerings
Delight in traditional Japanese flavors with expertly prepared dishes in a stylish setting, ideal for a unique dinner experience.
Reservation
Recommended
Open for dinner
Hunter Steakhouse | Authentic Steakhouse
Steakhouse
Ambiance
Family-friendly modern vibe
Key Offerings
Enjoy premium, juicy steaks cooked to perfection in an open kitchen, delivering a lively dining experience.
Reservation
Recommended
Open for dinner
Grazie Italian Trattoria | Italian Cuisine
Italian
Ambiance
Family-friendly modern space
Key Offerings
Savor traditional Italian dishes for lunch and dinner, served in a cozy yet elegant environment.
Reservation
Recommended
Open for lunch and dinner
Caribbean Grill | Caribbean Cuisine
Caribbean
Ambiance
Family-friendly setting
Key Offerings
A taste of Caribbean flavors with fresh, vibrant dishes served for lunch and dinner in a laid-back atmosphere.
Reservation
No
Open for lunch and dinner
Agave | Mexican Cuisine
Mexican
Ambiance
Authentic casual setting
Key Offerings
Experience traditional Mexican cuisine with a buffet-style breakfast and dinner that showcases local flavors.
Reservation
No
Open for breakfast and dinner
Armadillo | Tex-Mex Cuisine
Tex-Mex
Ambiance
Family-friendly modern ambiance
Key Offerings
Indulge in a fusion of Texan and Mexican cuisines for lunch and dinner, offering a trendy dining experience.
Reservation
No
Open for lunch and dinner
Taj | Indian Cuisine
Indian
Ambiance
Family-friendly modern restaurant
Key Offerings
A culinary adventure with aromatic spices and flavors featuring meat, seafood, and vegetarian options for dinner.
Reservation
Recommended
Open for dinner
Score Bar | American
American
Ambiance
Casual and lively bar setting
Key Offerings
A relaxed atmosphere serving classic American fare, perfect for unwinding after a day of activities.
Reservation
No
Hours vary; all-day dining may be available.
C/X Culinary Experience ($)
Specialty culinary experience
Ambiance
Modern and sophisticated atmosphere
Key Offerings
A unique culinary journey showcasing creativity and innovation in dining, available for dinner.
Reservation
Required
Open for dinner
Location
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
CP 77500,
Quintana Roo
Map view
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500,
Puerto Morelos,
Mexico,
CP 77500,
Quintana Roo
City landmarks
Landmark
Bahia Petempich Beach
2.7
km
Landmark
Petempich Bay
3.7
km
Landmark
The Kay Club
3.9
km
Landmark
Moon Palace
4.7
km
Landmark
Puerto Morelos National Marine Park
4.8
km
Landmark
Moon Palace Golf Club
4.8
km
Spa Centre
Spa
4.8
km
Landmark
Piston Pueblo
5.3
km
Restaurants
Armadillo
140 m
Carretera Federal 307 Cancun-Playa del Carmen
Explore Puerto Morelos
Activities, Dining & Entertainment Near Royalton Riviera Cancun
Armadillo
5 minutes' walk
Armadillo serves delicious local cuisine in a vibrant atmosphere, with seafood and traditional dishes as highlights.
Moon Palace
10-minute drive
Moon Palace features several restaurants offering a variety of international cuisines, perfect for all dietary needs.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Penelope
United Kingdom,
February
2025
6.6/10
Our experience at the resort had its ups and downs. While the kids club and pools were fantastic, the check-in fiasco and misleading room view left us frustrated. Although we enjoyed some aspects of our stay, the lack of attention to room quality and service made it less enjoyable than it could have been.
Rooms
5.0
We had an ocean view suite, but it felt more like a pool view room, blocked by trees. The sofa bed was uncomfortable and needed urgent attention.
Service
6.0
Service varied; while some staff were helpful, our check-in was disorganized and took far too long, causing us unnecessary stress.
Location
8.0
The location is great, just a stone's throw from the beach, but we had issues with available views from our room.
Dining
7.0
The dining options were decent overall, but certain meals were subpar and lacked freshness, particularly during dinner.
Facilities
7.0
The facilities are nice, especially the pools and kids club, but there's a need for maintenance on some areas like the slides.
Great kids club
Misleading room view
Leo
United Kingdom,
December
2024
8.0/10
We had a wonderful stay at this resort, enjoying its family-friendly atmosphere and excellent dining options. The swim-out pool was a unique experience, providing easy access right from our room. However, we noticed a swampy smell in some outdoor areas and the buffet dining became repetitive over time. Overall, it felt like great value for the price.
Rooms
9.0
The room was clean, comfortable, and had a nice view with a swim-out pool access. We loved having a Jacuzzi bathtub and twin rain showers.
Service
9.0
The staff was always ready to help, from our butlers who guided us to activities, to the friendly waiters serving drinks by the pool.
Location
8.0
The resort's location was convenient, with easy access to both the beach and various dining options. It felt lively with plenty of activities near the pool.
Dining
7.0
Dining at the resort was varied, with fresh and plentiful options; however, the buffet often had cold dishes and became repetitive after a couple of weeks.
Facilities
7.0
The facilities were well-maintained with ample pool towels available. However, we found some areas had a noticeable odor.
Holly
United Kingdom,
November
2024
7.4/10
My stay at the resort was a mixed bag. While the beach and pool amenities were quite nice, the overall experience was marred by understaffing and inconsistent service. It felt overpriced for what we received, especially when dining reservations were a hassle and the food options weren't impressive. I appreciate the efforts in maintaining the outdoor areas, but the management needs to address some significant operational issues.
Rooms
6.0
The rooms were decent but showed signs of wear and tear; they lacked the cleanliness and freshness we expected.
Service
5.0
Service was lacking; there seemed to be too few staff members for the number of guests, leading to long waits and unresolved issues.
Location
9.0
The resort was located right on the beach, which was a big plus for relaxation and fun activities.
Dining
5.0
The dining experience left much to be desired; food was often cold and getting reservations was a challenge.
Facilities
7.0
Facilities like the pools and beach area were nice and well-kept, which added some enjoyment to our stay.
Nice beach area
Understaffed
Naomi
United Kingdom,
November
2024
6.0/10
I had a pretty disappointing experience at this hotel. While the staff was hard-working and tried their best, the overall cleanliness and maintenance left a lot to be desired. The dining options were limited, and I left feeling sick, which is never a good sign. The beach also didn't meet expectations, being cluttered with seaweed and not very inviting, making it tough to enjoy my stay.
Rooms
5.0
The room was supposed to have an ocean view, but I ended up with an obstructed one. Although they switched me to a room with a better view, it still had an unpleasant smell and wasn't as clean as it should've been.
Service
6.0
The staff did make an effort to help, but I often felt like they were limited in what they could do, especially when it came to making reservations.
Location
7.0
The hotel's location is quite convenient, being close to the airport, but the beach area was disappointing and not well-maintained.
Dining
5.0
Dining was quite a letdown. The food quality was poor, and I struggled to find variety during my stay.
Facilities
5.0
The facilities weren't kept clean, particularly the pools, which had insects and looked uninviting.
Molly
United Kingdom,
September
2024
9.2/10
The resort is a beautiful and spacious getaway with a lovely beach and tons of dining options. The rooms were very clean and comfortable, making our stay enjoyable. The service was impeccable, with attentive staff always ready to help. On the downside, we faced some issues with the rooftop pool's cleanliness and the beach was a bit overrun with seaweed during our visit. Despite these minor issues, our overall experience was fantastic, and we have wonderful memories.
Rooms
9.0
Our room was clean, spacious, and offered a rooftop jacuzzi, which was a nice touch. It was always well-kept, contributing to a relaxing atmosphere.
Service
10.0
The service from the staff, including our butler, was outstanding. They frequently checked on us and catered to our requests promptly.
Location
9.0
The resort is in a convenient location, close to the beach and accessible to various amenities, making it perfect for relaxation.
Dining
10.0
Dining was one of the highlights, with a vast selection at the buffet and great a la carte options. The food quality exceeded our expectations.
Facilities
8.0
The facilities, including the pool area, were well-maintained. However, some areas could use a bit of upkeep, especially the main pool.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Spanish
Number of floors:
4
Number of rooms:
839
Former name
royalton riviera cancun resort & spa (adults only)
FAQs
About Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)
How far is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) from Cancun International Airport?
The hotel is approximately 14 km from Cancun International Airport, which is about a 20-minute drive.
Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) have a private beach?
Yes, the hotel features a private beach area reserved exclusively for adults.
What types of dining options are available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
The hotel offers 10 on-site restaurants serving a variety of cuisines, including American, Caribbean, Indian, vegetarian, and gluten-free options.
What rooms amenities does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) provide?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, coffee machine, and a private bathroom with free toiletries.
Is Wi-Fi available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Yes, free Wi-Fi is available throughout the property.
Are there any recreational activities available at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
Guests can enjoy activities such as snorkeling, fishing, tennis, and access to multiple swimming pools and a water park.
Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only) provide parking facilities?
Yes, free private parking is available on-site without the need for a reservation.
What languages are spoken by the staff at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
The staff speaks English and Spanish.
What childcare services are offered at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino (Adults Only)?
The hotel provides a kids' club and babysitting services.
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